Privacy Policy

Effective Date: January 29, 2026

Tech Team Bravo, LLC (“Tech Team Bravo,” “TTB,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you communicate with us, including by SMS/text message.

1) Information We Collect

We may collect information that you provide directly to us, including:

Name
Email address
Phone number (including mobile number)
Business name and basic account/contact details
Information you include in a message or support request

We may also automatically collect certain information when you browse our website, such as your device type, browser type, IP address, referring/exit pages, and general site usage data.
This data is used to help improve the website and user experience.

2) How We Use Your Information

We use the information we collect for purposes such as:

Providing and improving IT services and support
Responding to inquiries, requests, and support tickets
Coordinating appointments, dispatch, and service visits
Sending service notifications, updates, and confirmations
Maintaining the security and integrity of our systems
Complying with legal obligations

3) SMS/Text Messaging Privacy (10DLC / A2P Compliance)

If you provide your mobile phone number and opt in to receive text messages from Tech Team Bravo, we may send SMS messages related to
IT support, service notifications, appointment coordination, and account-related communications.

Message frequency varies.
Message and data rates may apply.
Opt-out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for assistance.

No mobile information will be shared, sold, rented, or disclosed to third parties/affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share limited information with service providers that help us deliver communications or operate our business (for example, messaging/telecom platforms),
but only as necessary to provide the service and not for their own marketing purposes.

4) How We Share Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: Vendors who perform services on our behalf (e.g., hosting, IT tools, communications providers), under contractual confidentiality obligations.
Legal Requirements: If required to comply with applicable law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, sale, financing, or acquisition of all or part of our business (information may be transferred as an asset).
Protection and Security: To protect the rights, property, or safety of Tech Team Bravo, our customers, or others.

5) Cookies and Analytics

Our website may use cookies and similar technologies to help it function, analyze traffic, and improve your experience.
You can usually modify your browser settings to decline cookies, but some features of the site may not function as intended.

6) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

7) Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period
is required or permitted by law.

8) Your Choices

SMS: You can opt out of SMS at any time by replying STOP.
Email: You may opt out of non-essential email messages by following unsubscribe instructions where applicable.
Cookies: You can control cookies through your browser settings.

9) Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10) Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be posted on this page.

11) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Tech Team Bravo, LLC
Email: support@techteambravo.com
Website: https://techteambravo.com

Note: This Privacy Policy is provided for general informational purposes and should be reviewed by legal counsel for your specific business needs.

Philip Zangara

1 month ago

James and team Bravo are an intricate part of my business, we would not be able to function without their expertise. Problem solving and availability are their strengths. Our business relationship has spanned 9 plus years, James has never left us hanging always answering my panicked telephone calls immediately. We’ve had network and hardware issues over the years with our server based program/software and recently adopting a new cloud based software , James and team Bravo availed their services working directly with the software engineers to resolve every issue. James , working at off hours established a stable base for the new system by re wiring the entire building vastly improving the network connections . I consider James and Team Bravo more than a business partner, recommend them highly, you won’t be disappointed.

Carl de Prado

11 months ago

Tech Team Bravo is responsive, reliable, and gets the job done right. Always a great experience working with them.

Tim Reid

James and his team are top notch. They are the go-to in this area for any hands-on IT support, and we can always count on them to deliver! Thank you to the team!

Don Ambrosio

1 year ago

We have been using James/Tech Team Bravo for 15+ years now. Their knowledge of hardware, networking and software has been extremely beneficial to our business both operationally and financially. With the growing complexities of the technology world upon us they have been keeping up with the latest advances and keeping us safe. We plan to continue to use TTB for all of our future systems needs.

Michele

Have been using Tech Team Bravo for our IT needs. Easily to reach, knowledgeable, and fast response time. They have been able to handle all of our IT needs from fixing a printer to setting up a new network server. Highly recommend.

Vanessa Miranda

I've worked closely with this tech team and can confidently say they are top-notch. Their responsiveness, problem-solving skills, and technical expertise are unmatched. Highly recommend them for anyone looking for reliable and knowledgeable tech support!

John Inferrera

I was in need of a Technical Team in Long Island, for implementing security, compliance, server and enhanced networking for three medical practices. After meeting and working with James (TTB) and working with them for months, I no longer need to have in-house talent as TTB provides world class service with an emphasis on getting tasks performed not only on time, TTB support is first rate. As the CEO for Lotus MD, I have rarely had such a positive experience with consultants in the past 30 years.