Support Center

Help for Tech Team Bravo clients. Call the help desk, open a ticket, or join a remote session with a technician.

How to Get Help

Urgent? Call the help desk. (855) 488-2832, then press 1. If your whole office is down, call instead of emailing.

Not urgent? Open a ticket. Use the form and we will confirm by email.

Remote support. When a technician asks to connect, click Join a Remote Session, enter the code they give you, then run the small download and click Allow.

For your security, only join a remote session when you are on the phone with us or have an open ticket. We will never call you out of the blue asking for remote access.

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Philip Zangara

1 month ago

James and team Bravo are an intricate part of my business, we would not be able to function without their expertise. Problem solving and availability are their strengths. Our business relationship has spanned 9 plus years, James has never left us hanging always answering my panicked telephone calls immediately. We’ve had network and hardware issues over the years with our server based program/software and recently adopting a new cloud based software , James and team Bravo availed their services working directly with the software engineers to resolve every issue. James , working at off hours established a stable base for the new system by re wiring the entire building vastly improving the network connections . I consider James and Team Bravo more than a business partner, recommend them highly, you won’t be disappointed.

Carl de Prado

11 months ago

Tech Team Bravo is responsive, reliable, and gets the job done right. Always a great experience working with them.

Tim Reid

James and his team are top notch. They are the go-to in this area for any hands-on IT support, and we can always count on them to deliver! Thank you to the team!

Don Ambrosio

1 year ago

We have been using James/Tech Team Bravo for 15+ years now. Their knowledge of hardware, networking and software has been extremely beneficial to our business both operationally and financially. With the growing complexities of the technology world upon us they have been keeping up with the latest advances and keeping us safe. We plan to continue to use TTB for all of our future systems needs.

Michele

Have been using Tech Team Bravo for our IT needs. Easily to reach, knowledgeable, and fast response time. They have been able to handle all of our IT needs from fixing a printer to setting up a new network server. Highly recommend.

Vanessa Miranda

I've worked closely with this tech team and can confidently say they are top-notch. Their responsiveness, problem-solving skills, and technical expertise are unmatched. Highly recommend them for anyone looking for reliable and knowledgeable tech support!

John Inferrera

I was in need of a Technical Team in Long Island, for implementing security, compliance, server and enhanced networking for three medical practices. After meeting and working with James (TTB) and working with them for months, I no longer need to have in-house talent as TTB provides world class service with an emphasis on getting tasks performed not only on time, TTB support is first rate. As the CEO for Lotus MD, I have rarely had such a positive experience with consultants in the past 30 years.