IT Support Across Long Island: Areas We Serve
Tech Team Bravo is a Long Island IT company based in Wading River, with an office in Patchogue. We look after medical practices and small businesses across Suffolk County and Nassau County: the help desk your staff calls, the security that keeps patient and client data safe, and the HIPAA paperwork that proves it.
Most problems get fixed remotely while your team keeps working. When something needs hands on equipment, such as a new office, a network closet or a server, we come onsite.
Where we work
Suffolk County
- Patchogue: home of our South Shore office, near NYU Langone Hospital – Suffolk
- Bay Shore: practices around South Shore University Hospital and businesses along Main Street
- Babylon: village offices, hybrid commuters and practices near Good Samaritan University Hospital
- Rocky Point: North Shore offices along Route 25A, close to our Wading River base
- Centereach: retail and medical offices along Middle Country Road and Nicolls Road
Nassau County
- Plainview: office park tenants and practices near Plainview Hospital
- Mineola: law firms near the county courts and practices near NYU Langone Hospital – Long Island
Not on the list? We work with offices across Long Island. Call (855) 488-2832 and ask. If we are not the right fit for your location, we will tell you.
What we do in every town
- Medical practice IT and HIPAA support: help desk, multi-factor sign-in, tested backups, Microsoft 365 set up for patient data, a HIPAA security risk analysis and a signed Business Associate Agreement.
- Business IT: networks and Wi-Fi, firewalls, user accounts, backups and disaster recovery planning.
- IT leadership: a technology roadmap, budget planning and an experienced advisor for the big decisions.
Why local IT matters on Long Island
Much of Long Island’s healthcare runs through a few large systems, including Northwell Health, NYU Langone Health, Catholic Health and Stony Brook Medicine. Which ones your practice works with depends a lot on where you are, and each comes with its own portals, logins and referral steps. An IT team that knows the local map spends less time figuring out your setup and more time fixing it.
New York law matters too. The SHIELD Act (General Business Law 899-bb) requires any business that holds New York residents’ private information to keep reasonable administrative, technical and physical safeguards. A practice that complies with HIPAA is treated as compliant. Small businesses can scale the safeguards to their size, but they still need them. We help you get there and keep the records that show it.
Tech Team Bravo took on its first clients in 2011 and has been a registered business since 2014. It is led by founder James B. Mahon Jr., a Certified Information Security Manager (CISM).
Common questions
Where is Tech Team Bravo located?
We are based in Wading River on the North Shore and keep an office in Patchogue. We support offices across Suffolk County and Nassau County, remotely and onsite.
Do you only work with medical practices?
No. Medical practices are a big part of what we do, and we also support small businesses such as professional offices, retail and service companies.
Will you sign a Business Associate Agreement?
Yes. Any IT company with access to systems that hold patient information should sign one, and we do it as part of onboarding.
How do we get started?
Book a free 15-minute IT risk check on Microsoft Teams. We ask 10 plain-English questions and send a one-page Risk Snapshot within 24 hours. We never ask for passwords or patient information.
Not sure where your IT stands?
Book a free 15-minute IT Risk Check. No sales pitch, and you get a one-page summary of what to fix first.
Or call (855) 488-2832